Privacy Policy

This Privacy Policy describes how ETS (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our website. ETS is an IT service provider business based in the UK.

1. Information We Collect

We only collect information that you voluntarily provide to us through our “Contact Us” form. This form asks for the following personal data:

• First Name
• Last Name
• Company Name
• Email Address

We do not collect any other personal data through our website. Our WhatsApp chat widget simply redirects you to WhatsApp; we do not collect any information when you click this widget.

2. How We Use Your Information

The information we collect through the “Contact Us” form is used solely for the purpose of:

• Responding to your queries and inquiries.
• Communicating with you regarding the services you have expressed interest in.

We will not use your information for marketing purposes unless you explicitly request us to do so in your message.

3. How We Store and Protect Your Information

Your information submitted through the “Contact Us” form is sent directly to our secure email system. We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We do not store your personal data on the website’s server.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential. We may also release your information wh1en we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

5. Your Rights

Under UK data protection law, you have certain rights concerning your personal information. These rights include:

• The right to be informed: You have the right to know how your data is being used. This privacy policy provides that information.
• The right of access: You can ask for a copy of the information we hold about you.
• The right to rectification: You can ask us to correct inaccurate or incomplete information.
• The right to erasure (“the right to be forgotten”): In certain circumstances, you can ask us to delete your personal data.
• The right to restrict processing: In certain circumstances, you can ask us to limit how we use your data.
• The right to data portability: You can ask to receive your data in a structured, commonly used, and machine-readable format.
• The right to object: You can object to certain types of processing, such as direct marketing.

If you wish to exercise any of these rights, please contact us using the information provided on our website.

6. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “last updated” date at the bottom of the policy will be revised. We encourage you to review this Privacy Policy periodically for any changes.

8. Contacting Us

If you have any questions regarding this Privacy Policy, you may contact us using the “Contact Us” form on our website or Email Us at: info@easytechsupport.uk.

Last Updated: July 8, 2025